Latest Joy.

[ysobelle]

One of my minion's boyfriends made a reservation for Friday night. They now think they can't go. Ian called to cancel the reservation, and was told they WILL NOT refund his money. They'd already charged him for a night he hasn't used, and they will not refund his money. Why? Well, he has to take that up with Jeff Mach. Jeff, specifically.

I told Ian to call corporate. He did, and Corporate cancelled him with no problem.

Blood. BLOOD!

Comments

[ysobelle.livejournal.com]

We were all told we had until 6pm the day before the stay to cancel.


Grrr!