Dashed expectations our specialty!
Sep. 4th, 2008 01:29 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
ysobelle Why do I do this to myself?
I ordered online from Acme again. Sigh.
This time, well...the site's a nightmare. Very poorly set up, bad links, products where they're not supposed to be, dozens of error messages, categories with nothing in them. Try to use the back button and sometimes things will just disappear from your cart. You name it. I HATE the site.
I get my receipt this morning. That's when I discover they've made a substitution: Morningstar Farms Sausage Links for the Breakfast Patties. Ugh. Despise the sausages. I call customer service-- they just tell me to send them back with the driver, and they'll credit me. Much nicer than the guy I talked to yesterday when I couldn't get the edit I made to the delivery time go through. (Oh, did I forget to mention that?) The order arrives. I have two cartons of milk where I swore I only ordered one. The nice delivery guy kindly takes it back. I call customer service again, getting the same very nice woman. As I'm telling her about the milk, I take out the hot dogs, and find they've sent the wrong ones. She sighs, and credits me for them, as well. Just keep them, she tells me. Anyone want fat free Hebrew National beef franks?
As for the rest of my order? No lamb patties. No bok choy. No muenster cheese. No challah. All things for which I had plans.
That rhythmic thudding you hear is my head against the desk.
I ordered online from Acme again. Sigh.
This time, well...the site's a nightmare. Very poorly set up, bad links, products where they're not supposed to be, dozens of error messages, categories with nothing in them. Try to use the back button and sometimes things will just disappear from your cart. You name it. I HATE the site.
I get my receipt this morning. That's when I discover they've made a substitution: Morningstar Farms Sausage Links for the Breakfast Patties. Ugh. Despise the sausages. I call customer service-- they just tell me to send them back with the driver, and they'll credit me. Much nicer than the guy I talked to yesterday when I couldn't get the edit I made to the delivery time go through. (Oh, did I forget to mention that?) The order arrives. I have two cartons of milk where I swore I only ordered one. The nice delivery guy kindly takes it back. I call customer service again, getting the same very nice woman. As I'm telling her about the milk, I take out the hot dogs, and find they've sent the wrong ones. She sighs, and credits me for them, as well. Just keep them, she tells me. Anyone want fat free Hebrew National beef franks?
As for the rest of my order? No lamb patties. No bok choy. No muenster cheese. No challah. All things for which I had plans.
That rhythmic thudding you hear is my head against the desk.
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no subject
Date: 2008-09-04 06:09 pm (UTC)no subject
Date: 2008-09-04 06:40 pm (UTC)When the site is being (especially)buggy, DON'T order.